Version privacy-2026-08-01 · Effective 2026-08-01
1. Information We Collect
When you place an order or contact us, we collect:
- Name, email address, and phone number
- Shipping address
- Order contents and order history
- Your Research Use Only Agreement attestation record and the date/time it was recorded
- IP address and basic technical/device information
2. Why We Collect It
We use this information to process and fulfill orders, communicate about your order, provide customer support, maintain proof of attestation for compliance purposes, prevent fraud, and comply with legal obligations.
3. Service Providers
We share information only as necessary with:
- Our payment processor, to authorize and process payments
- Our hosting and database providers, to store order and account data
- Our email service provider, to send order and support communications
These providers are authorized to use your information only as needed to provide services to Max Out Labs.
4. Cookies
We use cookies to maintain your shopping cart and to record confirmation of the site's age-gate. We do not use cross-site advertising trackers or sell data to third-party ad networks.
5. Data Retention
We retain order and attestation records for as long as necessary to comply with legal, tax, and payment-processor recordkeeping obligations, and thereafter delete or anonymize data that is no longer required.
6. Your Rights
You may request access to, correction of, or deletion of your personal information, subject to our recordkeeping obligations (for example, attestation and order records required for compliance purposes may be retained even after a deletion request). To make a request, email support@maxoutlabs.net from the email address associated with your order.
7. Contact
Questions about this Privacy Policy may be directed to support@maxoutlabs.net or sent to our business address: 8005 Southwest 79th Terrace, Florida, United States.
All products offered by Max Out Labs are sold strictly for laboratory and in-vitro research use only. They are not drugs, dietary supplements, cosmetics, or medical devices, and are not intended for human or animal consumption, injection, or administration in any form. Not for diagnostic, therapeutic, or personal use.